Introduction
At Technology Sound and Vision our success is measured by the satisfaction of our customers. We value every customer and strive to provide exceptional customer service and reliable products and services.
We regard customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Technology Sound and Vision users, and conforms to Internet privacy standards.
If you have questions or concerns regarding this statement, you should first contact John Cleave at (02) 9477 1811.
Collection of Information
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully.
Any information collected by Technology Sound and Vision is collected via correspondence from you or your company. This may be via information you supply to us by telephone, Email, mail, fax or directly through our website. We collect information from you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.
Use of Collected Information
This information and any correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email and is used for the purpose of improving the service we provide to you and in the provision of essential communications with you.
Any details collected from Technology Sound and Vision customer’s is required in order to provide you with our products and/or services, and with a high level of customer service. Correspondence is recorded in order to provide service references, and for tax invoice purposes.
Your information is used for the purposes of providing you with products or repair, installation or service work you may engage Technology Sound and Vision to carry out for you or your business, and for the related processing of invoices and transactions.
Storage of Collected Information
We follow generally accepted industry standards to protect the personal information submitted to us.
We implement security measures to maintain your personal information when you place an order or engage Technology Sound and Vision in the provision of our services.
Third Parties
Technology Sound and Vision does not sell, trade or transfer your personal information.
This does not include trusted third parties who are involved in the provision of services to us in conducting our business or as necessary for the third party to provide these services. These third parties are prohibited from using your personally identifiable information for any other purpose.
Links
Links on the Technology Sound and Vision site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of www.technologysoundandvision.com.au.
Changes to Privacy Policy
Any revisions or changes to our privacy policy will be posted on our website.
